About us
The designated Data Protection Officer is Nick Vickerman, who can be contacted at The Furniture Hospital Leeds, 247 Main Street, Shadwell Leeds LS17 8LA
We may change this policy from time to time and you should check periodically to ensure that you are happy with any changes. This policy is effective from 5 November 2019.
Information we collect
When you contact us we will collect the following information:
Name
Email address
Telephone Number
We require this information to allow us to respond to your enquiry.
Consequences of not providing your data
You do not need to provide your personal information to The Furniture Hospital Leeds, however, as this information is required for us to provide you with our services, we may not be able to offer some or all of our services without it.
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security measures
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
While we implement safeguards designed to protect your information, no security system is impenetrable and we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is completely safe from intrusion by others.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling personal information
We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to our company address or email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you have any further queries regarding our protection of data, please contact us and we will be happy to assist.
How long do we keep your data
We keep your data on our systems for as long as a relationship exists between you and The Furniture Hospital Leeds, unless you ask us specifically to remove your details.
Making a complaint
The Furniture Hospital Leeds processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
The Furniture Hospital Leeds
247 Main Street
Shadwell
Leeds
LS17 8LA
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
0303 123 1113
https://ico.org.uk